Our general terms and conditions

For all reservations as well as your stay in our house, our general terms and conditions of contract are considered agreed at the latest with the reservation confirmation. If these leave any ambiguities, the General Hotel and Hospitality Guidelines for Rentals of the ÖHV apply. The rental contract is legally valid when the required deposit, usually 30% of the rental price, has been paid by the tenant or a credit card number with name and validity period has been sent, as well as confirmed by us.

The deposit must be paid 1 week after the booking date and is also the cancellation fee. In case of cancellation (or partial cancellation) 1 month or more before arrival, the full rental price must be paid. In case of cancellation of vacations on the following dates: 25 December to 06 January, 05 February to 05 March and 10 July to 10 September each year, the full price of the vacation must be paid.

We recommend taking out travel cancellation insurance.

On the day of arrival the vacation apartment must be occupied from 3 pm. Damages cannot be claimed by the tenant if the apartment is exceptionally not available at 3 pm. The reservation is maintained until 10 a.m. of the day following the start of the rental period.

On the day of departure, the vacation apartment must be made available by 10 a.m. and the keys returned. In case of late arrival or early departure, the vacation apartment will be charged for the entire reserved time. The vacation apartment is rented with complete inventory according to the inventory list and one-time linen equipment. Furnishings and linen may not be removed from the vacation apartment - not even temporarily. Damages or shortages of the inventory caused during the rental period are to be replaced by the tenant without proof of fault. The rental price and occupancy are based on the applicable rate. In case of use of the apartment and inventory contrary to the contract, in case of subletting, overcrowding, disturbance of the peace of the house, etc., the rental contract can be terminated by us without notice. A rent refund will not be made in this case.

The use of the parking lots, ski and play area as well as the generally accessible areas in and around the house is at your own risk. Parents are liable for their children. If individual provisions are not permitted, this does not limit the validity of the others. In addition, the provisions of the Austrian accommodation contract apply.

Austrian law is exclusively applicable. The place of jurisdiction is Schwaz/Tyrol.

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